I thought I’d have an admin day today – you know, see if I can clear up one or two of the items still hanging around for both my Mum’s and John’s Estates. But crikey! It’s enough to send you round the bend!
The website refers you to make a phone call; the phone call refers you to the website which, in turn, refers you back to the phone call. Or, alternatively, you do get through to someone but they have a multi-million point security system that refuses to let you talk to them because you haven’t got one piece of the jigsaw. And round and round you go on the Loop-the-Loop. As if, at this particular stage of the proceedings you’ve got lots of patience, haven’t you? And your nerves aren’t shredded enough?
My particular gripe today though, was more my own affairs. Andrew phoned me on Friday to tell me he’d skidded on a patch of ice and driven over, and come to rest upon, a very large boulder. The wheels were, it appeared, akimbo. Oh dear. There’ll be no driving that then.
The result was that the car is a write-off. But that wasn’t my gripe. I mean, these things happen, don’t they? And Andrew wasn’t hurt or anything, which was a relief.
No, my gripe is with the insurance company, eSure. Let me tell you, people – don’t do it!! Their telephone message tells me that they are here ‘to make things easy’ for me. Ha! Ha! Ha! Not a bit of it.
I am unable to contact them by phone. I am unable to contact them via the website. I did get in touch with them when the incident happened and they sent me a text message telling me that the car wasn’t valuable enough to repair – which I understood. They then sent me another text message telling me how much they’d offer. I paused before I did anything, thinking I’d chat to the boys about it. Ha! Said text message then disappeared. Eek! What the heck? I’m still battling my way through this one…. wish me luck folks. Anyone got the number for the Ombudsman?
Despite the rough ground I am trying to get over, there are plenty of good things happening which are definitely keeping me sane though. When I spoke to Graham and Gail on Saturday morning, Graham suggested that all these good things are the handrail to helping me out of the doldrums. I rather think he is right.
Saturday finished with a bang, as the Kenilworth Newbies came for tea and we watched Gladiators on the TV. William was particularly excited by the whole thing and I couldn’t resist shouting at the telly trying to help the contestants get up the travelator. I don’t think it did a lot of good….
“Fancy coming with us to the panto on Sunday? Jack and the Beanstalk at the Hippodrome?” asked Paul and Harriet. Ooh, yes please!! And what fun it was – giggled far too much; booed a lot; cheered a lot; and sang along with the songs. Oh, yes I did!! Same again next year? Oh, absolutely!! It was fabulous!
Meanwhile, earlier in the week, we said a sad goodbye to Mark Johnson who passed away while he was on holiday. Some of you may remember that he collapsed at John’s funeral, and it was all systems go among the medics who were attending. Moira, his wife and former GP, took him home and made sure he had the medical attention he needed, and his own GP gave him a clean bill of health to travel. Regrettably, and to everyone’s shock, he collapsed again at his daughter’s in Canada.
The church was even more rammed than it had been for John’s funeral, with half the congregation watching the service in the church hall. A beautiful eulogy was read by his two daughters and several members of the congregation paid homage to his memory by wearing socks and sandals – Mark’s particular trademark. He’ll be much missed by everyone in the village.
Let’s enjoy it all while we can, shall we?
Take care everyone. God bless.